Welcome to Mascot Sports Athlete Support!

• Where do I park for the BBH?
• I can no longer run in the race, but did not purchase insurance. Can I defer the race or recieve a refund?
• How can I defer, switch events, transfer, gift, or add-on items to my registration?
• Where can I pick up my packet?
• Can somebody else pick up my packet for me?
• I can no longer run in the race, but purchased insurance. Where do I secure my refund?
• Can I walk the BBH?
• Where can I find instructions or locations for the run?
• Are running bladders in a running vest allowed?
• What is the virtual run option?

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• CAN I TRANSFER, DEFER OR UPGRADE/DOWNGRADE?
• CAN ONE PERSON FROM A FAMILY/GROUP/TEAM PICK UP ALL PACKETS?
• WHERE DO I PARK ON RACE MORNING?
• WHERE DO THE RACES START?
• CAN I WALK THE COURSE?
• HOW CAN I BE A VOLUNTEER?
• WHERE ARE THE RESTROOMS?
• ARE BABY STROLLERS ALLOWED ON COURSE?
• ARE THERE AID STATIONS ON COURSE?
• ARE BIKES, HOVERBOARDS, SCOOTERS, SKATEBOARDS, PUSH BIKES, UNICYCLES OR WAGONS ALLOWED ON COURSE?

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• ARE DOGS ALLOWED?
• CAN ONE PERSON FROM A FAMILY/GROUP/TEAM PICK UP ALL PACKETS?
• WHERE DOES THE RACE START?
• ARE BABY STROLLERS ALLOWED ON COURSE?
• CAN I WALK THE 5K COURSE?
• ARE BIKES, HOVERBOARDS, SCOOTERS, SKATEBOARDS, PUSH BIKES, UNICYCLES OR WAGONS ALLOWED ON COURSE?
• WHAT IS THE RUN FOR WILD LIFE KIDS EVENT?
• WHERE / WHEN DO WE PICK UP OUR EVENT SHIRTS, TIMING CHIPS & BIBS?
• WHAT HAPPENS IF MY BIB DOES NOT ARRIVE IN THE MAIL?
• WHERE DO I PARK ON RACE MORNING?

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• Will there be a Gear Check area?
• What are the rules for displaying race numbers during each event?
• If I park at McNears Beach, when can I leave the lot?
• What time does McNears Beach open the front gate?
• Will there be shuttles on Saturday?
• What gear is allowed & not allowed during the swim portion of the triathlon?
• Can I pick up someone else’s race packet?
• Are there any Transition Area rules?
• What time will the first finishers be done?
• What time do the gates at McNear’s Beach open on Saturday?

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